Training

Training of staff is very important in order to provide quality service and to satisfy the client (Brassfield, 2013). The success of a wedding ceremony that was held Cresta Marang on the 11^th December 2014 by a decorating company called Mphoriamo Limited company. Lillicrap & Cousins (2010) highlight that training of staff increase effectiveness and quality service provision as the provider would be understanding what they are doing.

The company train its staff more frequently on how to decorate and they apply feasibility study practice to avoid misunderstanding. Allen et al (2012) illustrate that training for events its increasingly developing for the industry to serve the right requirements. Alcott (2012) illustrate that organizations turn to provide training for their staff. The team did everything in time with confidence of what they are doing. People 1^st (2010) highlighted that the event industry is improving as institutions are offering events training.

Reference

Brassfield, M. (2013) The Importance of Training for Hospitality. [Online]. Available at: http://www.ehow.com/acts6897368importancetraininghospitality.html.

Cousins, J.& Lillicrap, D. (2010) Food and Beverage Services. 8^th edn. Britain: Hodder Education.

Allen, J., Bowdin, G., Harris, R. & O’Tooler, W. (2012) Events Management. 3^rd edn, Routledge: Britain.

Alcot, P., Davis, B., Lockwood, A. & Pantelidy, L. (2012) Food & Beverage Management. 4^th edn. Canada: Heinemann.

People 1^st (2010) Labour Market Review Of Event Industry. Harlow. People 1^st.